All guides
Daily Operationsintermediate

How to Manage Case Orders and Cases

Case Orders4 steps
  1. 1

    Open Case Orders

    Go to Client & Legal → Case Orders (/case-matter/case-orders).

    Tips
    • Case Orders are service orders being tracked as active legal matters
  2. 2

    Open a case order

    Click 'View' on a row to open the case order and its cases.

    Tips
    • Each case order can hold multiple individual cases
  3. 3

    Add or edit a case

    Use 'Add Case' to record a new case under the order, or edit an existing one.

    What to enter

    FieldTypeDescriptionExample
    Case Title / Number*textCourt case number or titleCS/123/2024
    CourtselectCourt where the case is filed
    StatusselectCurrent stage of the case
  4. 4

    Track progress

    Add hearings, tasks and documents to the case as it progresses.

    Watch out for
    • Hearing changes may notify assigned staff

Related guides